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Commonly Asked Questions

All orders from Canada over $40 (before tax) and over $30 from the United States would be eligible for free shipping. The shipping fee will be calculated based on the order amount for a lower order value.

We start processing your order as soon as we receive your orders and normally it ship out within 1-2 business days.  The customized orders shipping takes 1-3 business days.

Visa, Mastercard, and American Express credit cards are all great payment methods you can use for your order.

Coupon codes could become available to access product discounts or free shipping. To use an active Coupon Code, add items to your online shopping cart, then proceed to the checkout stage. Click the “Click here to enter your code” button on top of the page, enter your code, then click “Apply Coupon”. Promotion Codes are case sensitive. Be sure you enter the code exactly as it appears.

All of our Products are eligible for a return or exchange within 30 days of purchase. 

You can contact floraVerve customer support team at support@floraverve.com with your order number and the products you would like to return. They will help you to return the product. 

All our oils are natural 100% pure with absolutely no fillers, diluting oils, synthetic fragrances, or any kind of unnatural components. None of our oils contain synthetics, additives and parabens.

Although our Essential Oils/ Carrier Oils are 100% natural and pure and, in many cases, food-grade, we do NOT recommend the ingestion of any of our products; they are highly concentrated and have the potential to cause serious damage if used internally.

All of floraVerve products have a 24-month shelf life. Our black coated bottles and labels are designed to keep light from reaching the oils however we sill advise preserve them in room temperature, and out of direct sunlight.

None of our products, including essential oils and carrier oils, are tested on animals by us or our suppliers.