Commonly Asked Questions
All orders from Canada over $40 (before tax) and over $30 from the United States would be eligible for free shipping. The shipping fee will be calculated based on the order amount for a lower order value.
We start processing your order as soon as we receive your orders and normally it ships out within 1-2 business days. The customized orders shipping takes 1-3 business days.
We accept the following payment methods: credit cards (Visa, Master Card, AMEX, ) and PayPal
You can use your coupon code on the cart or checkout page.
All of our Products are eligible for a return or exchange within 30 days of purchase.
You can contact floraVerve Customer support team at [email protected] with your order number and the products you would like to return. They will provide you return shipping label, and any further support.
All our oils are natural 100% pure with absolutely no fillers, diluting oils, synthetic fragrances, or any kind of unnatural components. None of our oils contain synthetics, additives and parabens.
Although our Essential Oils/ Carrier Oils are 100% natural and pure and, in many cases, food grade, we do NOT recommend the ingestion of any of our products; they are highly-concentrated and have the potential to cause serious damage if used internally.
All of floraVerve products have a 24 month shelf life. Our black-coated bottles and labels are designed to keep light from reaching the oils however we still advise preserving them in a room temperature, and out of direct sunlight.
None of our products, including essential oils and carrier oils, are tested on animals by us or our suppliers.